Frequently Asked Questions

  • So glad you asked! The full answer is outlined in the 9 steps below.

    1. You’ve found an RV you’re seriously considering buying! 

    2. Give me a call to ask any questions and to book your pre-purchase inspection. I will need the year, make, model , and floor plan of the RV as well as the VIN.Please note that I do not hold available dates without an actual appointment booking. 

    3. On your end, especially for a private sale, you’ll want to confirm that full hookups (water, electric [30 or 50amp], and sewer) will be available, and the date / start time work for the seller.

    4. When I book the appointment for you, the software I use will automatically send over the Points of Inspection, an Inspection Agreement, RV Inspection Requirements, and the invoice for you to review, sign, and pay. Again, feel free to ask any questions.

    5. I will perform the inspection of the RV. I communicate with you at the beginning of the inspection and at the end. I take hundreds of pictures and videos, and spend 4-9 hours on site- depending on the type of RV and level of inspection. Every system is inspected, including water, propane, electrical, and the structure. I welcome sellers meeting me at the beginning and buyers meeting me at the end, though I appreciate time and space to do my best work during the inspection. 

    6. I provide a verbal report to you as I am wrapping up the inspection.

    7. The written report is provided within 24 hours of finishing the inspection. Essential inspections include 30-50 pictures and are often around 50 pages in length. Premier level inspections include 80-100 pictures and are often around 100 pages in length.

    8. I make myself available to you for a follow up call within a few days of receiving the report to discuss any aspect of the report and provide more clarity.

    9. I cannot perform repairs or maintenance on your RV for a full year following the inspection per the NRVIA code of ethics. However, I do enjoy hearing about my clients’ adventures with their RV! If you need any repair work, I recommend finding an RVTAA qualified technician near you at https://rvtaa.org/locate/

  • The NRVIA has two recognized levels of RV inspection, the Essential and the Premier.  While these two levels of inspection are based on the NRVIA Standards of Inspection, they provide different levels of detail in both the inspection and resulting report.  The price ranges for these inspections run from $400 - $1200, depending on the type and complexity of the RV.  For many folks purchasing an older RV, this can quickly become cost prohibitive.

    Mission RV has developed a system to evaluate the condition of critical and life safety systems to support this segment of the market. While a condition survey is not a full inspection of the RV, the systems and components surveyed are assessed to the same high NRVIA standard.

  • No, the customer does not have to be present for repairs or services. We are a professional company that is fully licensed and insured.

  • We provide services at customers’ homes, commercial businesses, RV Storage facilities, RV parks, and State Parks.

  • Yes, we provide services and repairs on all makes and models of RVs. From Class A Motor Homes, to Fifth Wheels, Travel Trailers, and Horse Trailers with living quarters. We work on them all.

  • It’s easy. Just use the contact form, or call, and we will set up an appointment.

  • Usually, we provide service within 1-3 days. In some cases, we can fit a customer into our schedule for same day service.

  • We charge a fixed mobile service call fee to come out to you. If you are more than 50 miles from us, mileage charges will apply. We calculate mileage utilizing “100 Mission Rd, Harpers Ferry, WV 25425” as our starting point.

    Once we are on-site, we use an hourly rate. Mission RV doesn’t have a minimum charge; we bill in quarter hour increments.

  • We accept cash and debit/credit cards. We do not accept checks.

  • Yes, we help traveling RVers all of the time. We provide emergency service to travelers and will try to fit you into our schedule to get you back on the road.

  • Yes, please contact us so we can either help, or steer you in the right direction.

  • Not at this time. You must pay for the service up front and then you can submit to your warranty provider for reimbursement consideration. It is always best to contact your warranty provider prior to booking service with us to ensure they will accept our work.

  • Yes, we utilize a hydro-jet system to clean black and gray tanks. This service requires the RV be connected to sewer and water, provided by the customer.

  • No, we do not wash RV exteriors, nor do we provide interior cleaning services.

  • No, due to government regulations for environmental pollution and containment standards, we do not provide oil changes.

  • We are limited to testing generator operation and output. We do not offer repair or maintenance service for generators at this time.

  • No, we do not work on engines or transmissions. There are many local companies that are excellent at this.

  • No, we do not handle collision repair and body work. There are many local companies that are excellent at this.

  • No, state safety inspections need to be performed at a licensed state facility.